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You can book directly on the Fragola website. Simply choose your dates, the number of guests and the apartment that suits you best, then confirm your booking. Once it’s complete, you’ll receive an email with everything you need to know before you arrive.

Booking direct means no extra fees from third-party booking platforms. You also stay in direct contact with our team, who know the details of your booking and can help at every stage of your stay. On top of that, Fragola offers extra perks for guests who book direct and for those planning a longer stay.

Yes. Planning a family trip, a business trip or a getaway with a larger group? Get in touch with the Fragola team and we’ll help you find several suitable apartments close to one another. Everyone keeps their privacy, while the whole group stays together in a convenient location.

Yes — you can cancel or modify your reservation based on the cancellation policy shown at booking. Reach out to us with your confirmation details and we'll help you adjust your dates or process a cancellation.

Booking works much like it does with a hotel, but the apartment itself gives you more private space and a fully equipped kitchen of your own. And you don’t have to give up professional support – our team is on hand throughout your stay whenever you have a question or need a little help.

Yes. Our apartments come with private, fully equipped kitchens, so a home-cooked meal is always an option. It’s one of the things that bring together the freedom of having your own place and the professional service you’d expect from a hotel.

Yes. 24/7 reception support is part of the Fragola standard. Whenever you need us, day or night, our team is just a message or a call away.

Yes. We can arrange transfers to and from the airport, as well as rides to anywhere else you’d like to go. It’s an extra service that makes getting around the city that much easier.

Yes – dogs are welcome at Fragola. If you’re traveling with your four-legged friend, our pet-friendly apartments are a great choice for your next stay.

Check-in is from 3:00 PM and check-out is by 11:00 AM. If you need an earlier arrival or a later departure, just let us know ahead of time and we'll do our best to accommodate you.

Before your stay begins, we’ll email you clear check-in instructions. That way, you can let yourself into the apartment whenever it suits you, with no waiting at a reception desk. It’s a more relaxed way to arrive – especially if you’re getting in late.

Most of our apartments use self-check-in with a smart lock or keybox — you'll receive the access code and detailed instructions by email before your arrival. Our reception team is also on hand if you'd prefer an in-person key handover.

Parking availability depends on the property — some apartments include a private spot, while others are close to public or paid parking nearby. Tell us your property and we'll confirm the best option for your stay.

We manage a range of properties including individual apartments, aparthotels, boutique hotels, and selected multi-unit developments across our markets.

Yes. Our team works with individual apartment owners as well as owners of larger buildings and multi-unit properties, tailoring our approach to the scale of each portfolio.

Our service covers revenue and pricing strategy, guest communication, housekeeping and maintenance, financial reporting, and full owner dashboard access.

Owners receive regular performance updates and have access to a dedicated dashboard for real-time visibility into bookings, revenue, and property performance.

Yes, you can block out dates for personal use — just coordinate with our team in advance so we can plan around your stays.

We manage luxury apartments, aparthotels, boutique hotels, and selected multi-unit developments Worldwide.

Yes — we regularly take over operations for aparthotels already trading, transitioning systems, staff, and guest communication with minimal disruption to occupancy.

Revenue optimisation, guest experience, housekeeping and presentation, property maintenance, and performance reporting are all included as part of our end-to-end management.

We combine dynamic pricing, demand strategy, and distribution across major booking platforms to lift occupancy and revenue while keeping guest satisfaction high.

Yes — owners receive clear, transparent reporting so you always know exactly how your property is performing.

We handle guest communication, pricing, cleaning, maintenance, and reporting on your behalf, so your apartment runs smoothly without requiring your day-to-day involvement.

We manage individual apartments of all sizes and styles, from single studios to larger multi-bedroom units, focused on delivering a five-star guest experience.

Yes — you can block dates for personal stays whenever you like. We'll coordinate the calendar around your plans and manage bookings around the times you're away.

Your dedicated owner dashboard gives you a clear view of bookings, occupancy, income, and maintenance updates at any time, wherever you are.

Returns depend on location, seasonality, and market conditions, so we can't guarantee a fixed figure. What we do guarantee is professional pricing, marketing, and management aimed at maximising your property's performance.